As a facility manager, you know that countless systems work behind the scenes to keep your commercial building running. Among the most critical are the industrial pumps that manage everything from HVAC circulation to water supply and wastewater removal. These pumps are the workhorses of your building’s mechanical systems, handling high flow rates and diverse fluids that are essential for daily operations. When they run reliably, everything is smooth. When they fail, the consequences can range from inconvenient downtime to costly operational disruptions and safety hazards.
For over 115 years, my team at G.A. Eberly Plumbing & Heating has helped businesses across Maryland, Virginia, and Washington, D.C. select, maintain, and repair the right pumps for their systems. We understand that pump reliability isn’t just a maintenance task—it’s a core component of your facility’s success. In this guide, I’ll share what facility managers should watch for, explain the different types of pumps we service, and provide insights into keeping your systems in peak condition.
Understanding Common Types of Industrial Pumps
Choosing and maintaining the right pump starts with understanding the different types available and what they do best. Each design serves a specific purpose, and matching the pump to the application is the first step toward long-term reliability.
Vertical Turbine Pumps
Vertical turbine pumps are powerhouse solutions, ideal for applications that require pulling water from a source below the pump, such as a deep well or sump. Their multi-stage design allows them to generate very high pressure and high flow rates, making them perfect for boosting water pressure in tall buildings, fire suppression systems, and large-scale water transfer.
Key maintenance for these pumps focuses on the long shaft and multiple bearings that keep it aligned. We pay close attention to motor alignment, signs of wear on the impellers and casing, and the condition of the shaft seals to prevent leaks and ensure efficient operation.
Centrifugal Pumps and End Suction Pumps
Centrifugal pumps are the most common type found in commercial buildings, used for everything from circulating hot and chilled water in HVAC systems to general water boosting. They work by using a spinning impeller to create centrifugal force, which pushes fluid out through the discharge port. End suction pumps are a popular and cost-effective type of centrifugal pump, where the water enters through the “end” of the casing and is discharged at a 90-degree angle.
While end suction pumps are versatile, we also work with split case pumps, which offer easier access to internal components for maintenance. The efficiency and lifespan of any centrifugal pump depend on proper alignment, a balanced impeller, and healthy bearings.
Axial Flow Pumps and Other Types
For high-volume, low-pressure applications like stormwater drainage or dewatering, axial flow pumps are an excellent choice. Unlike centrifugal pumps that push water outward, axial flow pumps move fluid parallel to the pump shaft, similar to a boat propeller. We also service a range of other pumps, including:
- Submersible Pumps: Designed to be fully submerged in the fluid they are moving, common in sump pits and wastewater applications.
- Piston Pumps: A type of positive displacement pump used for moving viscous fluids or when a precise flow rate is needed.
- Split Case Pumps: A centrifugal pump with a casing that is “split” for easier access to the impeller and bearings, simplifying maintenance.
The fluid characteristics—its viscosity, temperature, and whether it contains solids—play a huge role in determining the best pump type for your building.
How to Choose the Right Industrial Pump for Your Building
Selecting the right pump is one of the most critical decisions a facility manager can make. A mismatch between the pump and the application is a leading cause of premature wear, frequent breakdowns, and inefficient system performance. Before you purchase or replace a unit, it’s essential to evaluate your system’s specific needs.
You should consider the liquid characteristics, the layout of your piping, the required pressure (head), and the necessary flow rate. A pump that is too powerful can cause excessive vibration and wear on your pipes, while an undersized pump will struggle to meet demand, leading to overheating and failure. This is where professional expertise becomes invaluable. Our Master Technician oversight ensures that every pump we recommend and install is properly selected for long-term, efficient, and reliable service. Consulting with pump experts before making a decision can save you from costly mistakes down the road.
Preventive Maintenance for Industrial Pumps
Preventive maintenance is the single most effective way to reduce emergency repairs and extend the life of your industrial pumps. A proactive approach allows you to catch small issues before they become major failures. A comprehensive maintenance plan should include:
- Routine Inspections: Regularly check bearings, motors, the pump casing, and internal components for signs of wear, corrosion, or damage.
- Vibration and Sound Monitoring: Listen for unusual noises like grinding or rattling. An increase in vibration often indicates a problem with alignment or a failing bearing.
- Leak Detection: Inspect seals, gaskets, and piping connections for any signs of leaks, which can lead to fluid loss and damage to the motor and other components.
- Performance Tracking: Monitor changes in water flow, pressure, and energy consumption. A gradual drop in performance can signal internal wear or a developing clog.
Depending on the application and operating environment, we recommend commercial pumps be serviced at least annually. High-demand systems may require more frequent check-ups.
Signs Your Industrial Pump Needs Service or Repairs
Even with preventative maintenance, pumps will eventually need professional service. It’s important to know the warning signs so you can act quickly. Call for help if you notice:
- Drops in Flow or Pressure: The pump is no longer delivering the high flow rate or high pressure it once did.
- Irregular Noises or Vibration: Any new or worsening sounds or shaking.
- Overheating Motors: The pump motor feels excessively hot to the touch.
- Discolored Liquids: The fluid being moved shows signs of rust or other contaminants, which could indicate internal corrosion.
- Leaks: Any visible drips or pooling liquid around the pump casing or piping.
- Frequent Resets: The motor’s circuit breaker trips often.
Ignoring these symptoms can lead to catastrophic failure. As the DMV’s trusted experts, my team at G.A. Eberly is equipped to troubleshoot these issues and provide fast, effective repairs.
Why Professional Maintenance Matters for Industrial Pumps
While routine visual checks are helpful, professional maintenance goes much deeper. Our Master Technician-supervised repairs and installations ensure that every aspect of the job is handled with precision. We understand the complex interplay between pumps, piping layouts, and your building’s overall system.
Our fully stocked trucks mean we can often resolve issues on the first visit, minimizing your facility’s downtime. Facility managers across the region rely on us for our century-long track record and our commitment to preventing costly disruptions. Expert maintenance isn’t a cost—it’s an investment in reliability.
When to Replace Instead of Repair
There comes a point when ongoing repairs are no longer cost-effective. But how do you know when it’s time to replace? We help facility managers make this decision by evaluating a few key factors. We consider the pump’s age against its expected lifespan—for example, a well-maintained centrifugal pump might last 15-20 years.
We also analyze its efficiency. An older pump may still run, but its performance may have degraded to the point where it consumes far more energy than a new, efficient model. An upgrade can significantly lower your operating costs. Before recommending a replacement, we conduct a thorough assessment and explain why selecting the right new pump will deliver future savings and improved performance.
Partnering with G.A. Eberly for Commercial Pump Service in the DMV
For over 115 years, G.A. Eberly has been a trusted partner for businesses in Maryland, Virginia, and Washington, D.C. As a family-owned, woman-operated company, we bring a personal commitment to every job. We are fully licensed, bonded, and insured, giving you complete peace of mind.
Facility managers choose us because we provide fast response times, clear communication, and upfront pricing. Our experience with all pump types and brands means we have the expertise to handle any challenge. We work with you to develop annual maintenance plans that fit your needs and help you keep your building running without interruption.
Industrial Pump Maintenance | Resources
- Pump Maintenance Best Practices Guide
The Hydraulic Institute offers a comprehensive guide on pump maintenance, covering topics like routine inspections, lubrication, and troubleshooting common issues. - Energy Efficiency in Pump Systems
The U.S. Department of Energy provides resources on optimizing pump systems for energy efficiency, which can reduce operational costs and extend equipment lifespan. - Predictive Maintenance Technologies for Pumps
Reliabilityweb.com provides insights into predictive maintenance technologies, such as vibration analysis and thermal imaging, to proactively identify and address pump issues before they escalate. - Training Courses on Pump Maintenance
The National Fire Protection Association (NFPA) offers training programs and certifications for professionals working with pumps in commercial and industrial settings. - Troubleshooting Pump Failures
Plant Engineering provides articles and case studies on diagnosing and resolving common pump failures, such as cavitation, seal leaks, and motor issues. - Pump Maintenance Software Solutions
Explore Computerized Maintenance Management Systems (CMMS) on IBM - Manufacturer-Specific Maintenance Manuals
Leading pump manufacturers like Grundfos, Xylem, and KSB offer downloadable maintenance manuals and technical support tailored to their products.
Conclusion
Industrial pumps play a major role in keeping your building’s water and fluid handling solutions working the way they should. Staying on top of maintenance is one of the smartest choices you can make if you want reliable performance across a variety of specific applications. If you’re unsure which setup is right for your facility or you need help understanding ANSI standards, performance issues, or pump options, my team is ready to give you the information and assistance you need.
I’ve spent my career helping businesses across the DMV choose the right pump for their areas, learn how their systems work, and keep everything running smoothly in a world where downtime isn’t an option. With more than 115 years of experience, we’re here to guide you through repairs, replacement decisions, and long-term maintenance.
If you’re ready to move forward, contact us today to schedule your commercial pump service and keep your systems dependable for years to come.


